Herramientas de medición del compromiso laboral en el contexto del trabajo híbrido y la digitalización organizacional: Una revisión sistemática

Ronny Omar    Molina-Morán; Edwin Martín     García-Ramírez

doi:10.47606/ACVEN/PH0542

Authors

Ronny Omar Molina-Morán Universidad César Vallejo- Perú | Universidad de Guayaquil (UG)- Ecuador https://orcid.org/0000-0002-1146-1545
Edwin Martín García-Ramírez Universidad César Vallejo- Perú https://orcid.org/0000-0002-3483-1158

DOI:

https://doi.org/10.47606/ACVEN/PH0542

Keywords:

work engagement, hybrid work;, organizational digitalization, measurement instruments, psychometric properties, Utrecht Work Engagement Scale.

Abstract

This study analyzed job engagement measurement tools in hybrid and virtual environments through a systematic review using PRISMA guidelines. Out of one thousand initial documents in Web of Science, the five hundred most-cited records were selected and processed in R using Bibliometrix. Following the screening of titles, abstracts, and full texts, articles lacking organizational, technological, or psychometric relevance were excluded, leaving ten studies for qualitative analysis. The findings confirm that the UWES scale remains the most widely used, with the UWES-9 version offering the best balance between reliability and brevity. While tools exist to assess related constructs like digital readiness or work flow, research is dominated by cross-sectional designs and self-reports, with limited use of measurement invariance or longitudinal data. The study concludes that there is no consolidated digital engagement scale; therefore, using the traditional UWES is recommended while measuring technological factors separately and verifying that the instrument functions equally across all work modalities.

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