Hybrid Work, Mental Health and Job Performance: Empirical Evidence of Their Association in Contemporary Organizations

Abstract

Hybrid work has become an increasingly relevant employment model following the COVID-19 pandemic, raising interest in its relationship with employees' mental health and job performance. This study aimed to analyze these relationships among employees of public and private organizations in Quito, Ecuador. A quantitative, non-experimental, cross-sectional study with a descriptive-correlational design was conducted. The sample consisted of 210 employees selected through non-probability convenience sampling from a reference population of 300 individuals. Participants had at least six months of experience working in a hybrid arrangement. Data were collected using a 25-item Likert-type questionnaire covering six dimensions related to work arrangements, psychological well-being, occupational stress, work-life balance, productivity, and organizational satisfaction. The results revealed positive and statistically significant correlations between hybrid work and psychological well-being (r = 0.67), productivity (r = 0.61), and job satisfaction (r = 0.58), as well as a negative correlation with occupational stress (r = -0.52), all with p-values below 0.001. The findings indicate that favorable hybrid work implementation is associated with better perceived psychological well-being and job performance, as well as lower levels of occupational stress. These results highlight the importance of establishing clear organizational policies, strengthening communication, and providing technological and psychological support to promote healthier working conditions. However, the study design does not allow causal relationships to be established.