Humanized care of the nursing professional to patients under surgical intervention in a Government Entity 2019

Abstract

Introduction: In humanized care, values such as solidarity, respect, empathy, among others, are put into practice, which is why it must be promoted in the nursing area so that it is cultivated, learned and practiced by the professionals. Objective: To determine the care provided by the nursing professional in patients undergoing surgery in a government entity. Methodology: The research is descriptive, transversal in scope. The design was non-experimental, the technique used was the survey of 362 patients in the operating room area of the hospital under study, and the instrument was a questionnaire of 31 questions where the variable of humanized care was evaluated. Results: the most frequent age of the patients is between 31 and 40 years, closely followed by people between 41 and 50 years. Most of the patients work under dependency, being a total of 320 people and only 26 individuals work independently. It is evident that recurring nursing staff sometimes provide explanations about the processes that they are going to carry out to the patient or inform the patient about the care that she must maintain from home. These aspects are essential for the patient to recover. These are responsibilities and tasks of the nursing staff that should be fully complied with, but for some reason they only do so occasionally, so it is necessary to seek strategies that allow the staff to be influenced to change these aspects. Conclusion: It was concluded that the dimensions of humanized care influence the care provided by the nursing professional.